Privacy Policy

At Klintberg & Way Group AB ("Klintberg & Way"), org.nr 559124-2945, Box 1062, 164 25 Kista, Sweden, we respect and protect your privacy of personal data and adhere strictly to privacy laws and regulations of EU and Switzerland. This policy details how we handle your personal data in various contexts, such as when you purchase our products or services or opt into marketing communications. Klintberg & Way acts as the data controller in these instances.

Personal Data Relating to the Purchase

To fulfill our agreement when you purchase our products, we process the following personal data:

  • Name
  • Address, telephone number and email address

This data processing is based on our legitimate interest to fulfill our contractual obligations to you. We retain personal data as long as our warranty commitment is in effect, specifically to address any complaints or warranty issues.

Personal Data Relating to Accounting

To comply with legal obligations, such as those under the Swedish Accounting Act, we process the following information:

  • Name
  • Address
  • Details from the invoice, such as order number, product, and shipping address

This information is retained with restricted access for seven years plus the current year, in accordance with legal requirements.

Personal Data Relating to Marketing & Customer Analysis

For certain marketing activities, particularly in partnership with Cadillac Europe GmbH and General Motors Group, we will request your consent to use your personal information such as:

  • Name
  • Address, telephone number, and email address
  • Order details, such as order number, product, and shipping address

Marketing communications may include personalized promotions and market research insights. Your consent can be withdrawn at any time by contacting our Customer service.

Customer Service

If you contact our support service, we store correspondence or comments, which may include personal data, to enhance your service experience. This information is retained for 36 months after the ticket is closed.

Cookies

Our website uses cookies to enhance user experience. Third-party cookies (e.g., Google Analytics) are used for analytics and site improvement purposes. You can manage your cookie preferences through our website’s consent feature.

Recipients of Personal Data

To fulfill the processing purposes, we share your data with service providers who assist with mailing, delivery, and other services. These providers are strictly directed to use your data according to our instructions and cannot use it for other purposes. We may also share your data with legal authorities if required by law, or during business transfers where your data might be disclosed to our advisors or potential new owners.

Transfers Outside of the EEA

We transfer personal data outside the EEA only to countries recognized as having adequate data protection laws or through agreements that uphold EU data protection standards.

Your Rights

You have the right to access, rectify, or request the deletion of your personal data, and to object to or limit its processing. You can also request your data in a structured, commonly used, and machine-readable format. Requests can be directed to our Customer Service. Complaints can be directed to the Swedish Data Protection Authority.

Amendments to This Privacy Policy

We reserve the right to amend this policy as necessary to comply with changes in laws and regulations, with all amendments published on our website.